While we do not issue refunds based on personal preference, please reach out to our team at firstname.lastname@example.org if your order is damaged or defective in some way – we’ll make it right!
If you’re approved for a refund and haven’t received your money, first check your bank account again. Then, contact your credit card company – it may take some time before the refund is posted. Finally, contact your bank – there is often processing time with refunds. If you’ve done all this and still have not received your refund, please contact us at email@example.com.
Because NurtureChi Positive Energy Bars are a food product, we cannot accept returns of opened boxes and/or boxes containing fewer than 12 bars. If you’re truly unhappy with the quality of the product you receive, please reach out at firstname.lastname@example.org and we’ll work with you to find a solution!
If you do have unopened boxes with 12 bars you’d like to return, please reach out to email@example.com to coordinate shipping back to NurtureChi. Please note, you’ll be responsible for paying for your own shipping costs for returning your item.
Purchases From 3rd Party Retailers:
NurtureChi cannot guarantee products sold by unauthorized third party retail vendors either online or in stores. Authorized retailers are responsible for providing their own return/refund policies for items they sell, including NurtureChi Positive Energy Bars.